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Our locations

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San Francisco

3870 Twin Oaks Drive
San Francisco, CA

Chicago

2140 Roguski Road
Chicago, IL

Boston

123 Waverly Place
Boston, MA

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Frequently asked questions

Everything you need to know to get started

What type of subscription plans do you offer?

We offer three different subscription levels: Quarter Time, Half Time, and Full Time, allowing you to choose the amount of developer or designer time that best fits your project’s needs.

How do I choose the right subscription plan for my project?

Consider the scope and requirements of your project. Our Quarter Time plan is perfect for small updates or ongoing maintenance, while Full Time is suited for comprehensive project development. If unsure, you can schedule a consultation with us to discuss the best option.

Can I upgrade or downgrade my subscription plan?

Yes, you can adjust your subscription level at any time based on your evolving project needs.

What happens if I need to pause my subscription?

Our plans are designed with flexibility in mind. You can pause your subscription for a month and resume when ready, without any penalty.

What does the subscription fee include?

The fee includes dedicated developer or designer time, solutions architect and engagement leader to oversee your project, direct communication channels, and regular updates. There are no hidden fees.

How are the developers and designers chosen for my project?

We match developers and designers based on their skills, experience, and suitability for your project’s specific requirements.

What if I’m not satisfied with the progress or outcomes?

We offer a satisfaction guarantee with an immediate refund policy if you’re not completely satisfied with the service.

How do I make payments for my subscription?

Payments can be made through our secure online payment system. We accept various payment methods including credit cards and bank transfers.

What are the steps to subscribe?

Before subscribing, you will want complete a brief survey to specify your project details. Following that, we'll schedule a kickoff meeting to finalize the project scope, subscription arrangements, and timeline.